Privacy Patrol: Providing world class identity theft protection!

  • Report ID Theft (24/7)
  • (855) 868-9388
  • 8:00 AM - 8:00 PM EST
  • Monday - Friday

Our Services

How do I cancel or downgrade my account?
How can I pay for my account?

You can pay for your account using all major credit cards or from your checking account via ACH.

How do I access my billing information?

Call 855-272-2815 during regular business hours or e-mail us at

What is the Privacy Patrol Junk Mail Service, and how do I use it?

Through an exclusive partnership with The Green Mailbox, Privacy Patrol uses an automated system to eliminate the widespread use of your personal data. By getting your name off the junk mail lists and info databases, you will get less junk mail and help keep your personal information safe. The Junk Mail service is located in your Privacy Patrol Command Center under Identity Theft Protection and Monitoring. From this interface, you can add the details of cards and other information in your wallet.

What is the Lost Wallet Service, and how do I use it?

The Privacy Patrol Lost Wallet Service is a unique, one-of-a-kind service that allows you to store certain information about the contents of your purse or wallet securely online, without having to store full financial or personal information. The Privacy Patrol Lost Wallet Service will become a critical piece of your identity theft protection service in the event your wallet or purse is lost or stolen. Instead of spending the time and effort to find the information to cancel your sensitive personal and credit cards, the Privacy Patrol Lost Wallet Service will quickly guide you through mitigating a loss of your purse or wallet. Simply click “Lost Wallet Service” from your Privacy Patrol Command Center.

Who do I call if I think my identity has been stolen?

Our specially trained identity theft recovery specialists are available 24 hours a day, 7 days a week to assist you. Please do not hesitate to call our recovery center at 1-800-854-6147 if an identity issue arises. Remember time is of the essence to protect your identity.

How do I obtain a copy of my insurance certificate?

Inside your Privacy Patrol Command Center, select “Insurance Certificate”. A PDF of your insurance certificate will be created.

How do I check the status of an insurance claim?

To check on the status of your claim call 1.800.842.8496 and reference your policy number.

Is there a guarantee that my identity will not be stolen?

No. However, our system was designed to help catch identity theft before it starts. If you do become a victim of identity theft, Privacy Patrol service includes a $25,000 insurance policy from Traveler’s Insurance to give you piece of mind that Privacy Patrol will always be there to help protect you. Insurance and Recovery.

Is your primary service credit monitoring?

No. Credit Monitoring looks at credit. The Privacy Patrol ID Early Warning System watches hundreds of financial and non-financial data sources looking for early signs of identity theft from billions of records inside your identity profile.


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